Our commitment to you and your family’s health care needs
We know your relationship with your doctors are deeply personal and important, and we understand how disruptive it can be if your local hospital no longer participates in our network. That is why we’re working hard to reach an agreement with Huntsville Hospital Health System. We want to keep Huntsville in our network, but we also have a responsibility to ensure health care is affordable for the families and employers we serve.
While we remain committed to working with Huntsville Hospital Health System with the goal of renewing our relationship, we also want to reassure you that you’ll continue to have access to a robust network of hospitals, regardless of the outcome of our negotiation.
Offering a broad choice of hospitals and physicians
In the event Huntsville leaves our network, we want you to know you will continue to have access to a broad network of hospitals throughout the area readily able to provide high-quality care that meets the needs of you and your family.
Please call the number on your health plan ID card if you need assistance finding another in-network provider in your area. You can also search for alternative facilities and doctors in your area at myuhc.com.
Ensuring you get the care you need
Our top priority is ensuring you and your family have continued access to the care you need. That’s why we offer continuity of care, which allows UnitedHealthcare members in the middle of treatment with a Huntsville Hospital Health System facility for a serious acute or chronic condition to continue receiving covered services for a specified period of time after a hospital leaves our network. A few examples of patients who may qualify include but are not limited to:
- Women who are pregnant
- Patients with newly diagnosed or relapsed cancer, or those currently in active cancer treatment
If you have questions about continuity of care or alternative hospitals in your area, please call the number on your health plan ID card. Our dedicated team is ready and available to assist you with any questions you have regarding your health care options.
Continuity of Care
We’re here for you
We know this is difficult. We’re committed to making it easier. Please call us at the number on your health plan ID card if you have questions or need support. And please know we will stay at the negotiating table as long as it takes. We urge Huntsville Hospital Health System to join us there and work toward an agreement that is affordable for northern Alabama families as well as employers.